Privacy Policy

Peak Response Inc.  |  Last updated December 2020

Purpose

Peak Response Inc. (“Peak Response” or “we” or “us”) respects the privacy of its customers, business partners and individuals whose personal information with which we are entrusted.

This policy describes the types of data we may collect from you or that you may provide when you visit peakresponse.net (”Site”) or use our application (“App).  In this document, we outline our practices for collecting, using and disclosing that data, including data that identifies or can be used to identify you (“personal information”).

This policy applies to information we collect:

This policy does not apply to information collected by:

Please read this policy carefully to understand our practices regarding your personal information and how we will treat it. If you do not agree with this policy, your choice is not to use our Site. By accessing or using this Site, you agree to this policy to the extent permitted by applicable law.

We recommend that you read this policy in full to ensure you are fully informed. If you only want to access a particular section of this policy, however, then you can click on the relevant link below to jump to that section:

Children

Our Site is not intended for children under 13 years of age in the United States (“children” or “child”). Children may not provide any information to or on the Site. We do not knowingly collect personal information from children. If you are a child, do not use or provide any information on this Site or on or through any of its features or register on the Site or provide any information about yourself to us. That includes your name, address, telephone number, e-mail address or any screen name or user name. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child or need to verify parental consent, please contact us at info@peakresponse.net. 

Information We Collect and How We Collect It

We collect several types of information from and about users of our Site, including information:

We collect this information:

Information You Provide

To the extent permitted under applicable law, the information we collect on or through our Site may include:

Information We Collect Automatically

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, which may include:

The technologies we use for this automatic data collection may include:

We also may use technologies such as Google Analytics to collect information about your online activities over time and across third-party websites or other online services (“behavioral tracking”).

Third Party Information

Some content or applications on the Site may be served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site.

The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose, use, process, transfer and store aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this policy:

We may also disclose your personal information:

Legal Basis for Collection and Use of Your Information

The legal basis for the collection and use of your personal information are the following:

Your Data Protection Rights

You have the following data protection rights:

We respond to all requests from individuals to exercise their data protection rights in accordance with applicable law.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site who are residents of California in the United States to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@peakresponse.net. 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Site, you are responsible for keeping this password confidential. Do not share your password. Be careful about giving out information in public areas of the Site. It may be viewed by others.

Unfortunately, the transmission of information by the internet is not completely secure. We undertake reasonable efforts to protect your personal information. We cannot guarantee its security.

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you a service you requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Changes to Our Policy

We may update this policy in response to changing legal, regulatory, technical or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material policy changes if required by law. To the extent permitted by law, your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. You can see when this policy was last updated by checking the date at the top of the page.

How to Contact Us

To ask questions or comments about this policy and our privacy practices, including information regarding how to access or update your data or limit its user or disclosure, contact us at info@peakresponse.net.